Privacy Policy

Effective Date: March 21, 2026 | Last Updated: March 21, 2026

This Privacy Policy explains how Mod Pizza ("we," "us," "our," or the "Company") collects, uses, discloses, and safeguards your personal information when you visit our website at pizz-mod.rest, place orders, use our services, or otherwise interact with us. Please read this policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy has been prepared in compliance with applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission Act (FTC Act), and other applicable consumer protection regulations.

1. About Us

Mod Pizza operates a food service business providing customers with pizza and related food products through our website and physical locations. Our contact details are as follows:

Company Name	Mod Pizza
Website	pizz-mod.rest
Email Address	[email protected]
Country of Operation	United States

For any privacy-related inquiries, you may contact us directly at the email address listed above. We will respond to all legitimate requests within a reasonable timeframe, and no later than 45 days as required under applicable law.

2. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we may collect include the following:

2.1 Personal Identification Information

When you register an account, place an order, sign up for our newsletter, or contact us, we may collect personal information that identifies you as an individual, including:

Full name
Email address
Telephone number
Billing and delivery address (street address, city, state, ZIP code)
Date of birth (for age verification and promotional purposes)
Username and password (for registered account holders)
Profile picture or avatar (if uploaded voluntarily)

2.2 Payment and Financial Information

When you make a purchase or transaction through our website, we collect payment-related information necessary to process your order. This may include:

Credit card or debit card number (last four digits only — full card numbers are processed by our payment processors)
Billing address associated with the payment method
Transaction history and order details

Please note that full payment card details are not stored on our servers. All payment processing is handled by PCI-DSS compliant third-party payment processors.

2.3 Usage and Behavioral Data

We automatically collect certain information about how you interact with our website and services. This includes:

Pages visited and time spent on each page
Links and buttons clicked
Search queries entered on our website
Menu items viewed, added to cart, or purchased
Referral source (e.g., search engine, social media link, email campaign)
Frequency and recurrence of visits
Items added to wishlists or favorites

2.4 Device and Technical Information

When you access our website, our servers and analytics tools automatically record technical information about your device and connection, including:

IP address
Browser type and version
Operating system and platform
Device type (desktop, mobile, tablet)
Device identifiers (e.g., advertising ID)
Screen resolution and display settings
Time zone and language settings
Internet service provider (ISP)
Cookie identifiers and session tokens

2.5 Location Data

We may collect approximate or precise location data in the following circumstances:

When you search for the nearest Mod Pizza location using our website
When you enable location services on your mobile device
Based on your IP address to determine your general geographic region
When you provide a delivery address for order fulfillment

2.6 Communications and User-Generated Content

We may collect information you voluntarily provide when you:

Contact our customer support team via email or contact form
Submit reviews, ratings, or feedback about our products or services
Participate in surveys, contests, or promotional events
Post comments or interact with us on our website
Subscribe to our marketing emails or SMS notifications

2.7 Information from Third Parties

We may receive information about you from third-party sources, including:

Social media platforms if you log in using a social account (e.g., Google, Facebook)
Third-party food delivery platforms that facilitate orders on your behalf
Analytics and advertising partners
Fraud prevention and identity verification services
Publicly available databases and directories

3. How We Use Your Information

We use the personal information we collect for the following purposes:

3.1 Order Processing and Service Delivery

To receive, process, and fulfill your food orders
To send order confirmations, receipts, and delivery updates
To handle returns, refunds, or order modifications
To verify your identity and prevent unauthorized access
To maintain your account and order history

3.2 Customer Support and Communications

To respond to your inquiries, comments, and complaints
To provide technical assistance and troubleshoot issues
To send important service-related notices and updates
To notify you of changes to our menu, policies, or terms of service

3.3 Marketing and Promotional Activities

To send promotional emails, newsletters, and special offers (with your consent where required)
To deliver personalized recommendations based on your order history and preferences
To run loyalty and rewards programs
To conduct contests, sweepstakes, and promotional campaigns
To send SMS or push notifications about deals and new menu items (with your opt-in consent)

You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in any marketing email or by contacting us at [email protected].

3.4 Analytics and Website Improvement

To analyze usage patterns, trends, and preferences on our website
To improve our website's functionality, design, and content
To measure the effectiveness of our marketing campaigns
To conduct A/B testing and user experience research
To develop new products, features, and services

3.5 Legal and Compliance Purposes

To comply with applicable federal and state laws and regulations
To enforce our Terms of Service and other agreements
To detect, investigate, and prevent fraudulent transactions and other illegal activities
To respond to lawful requests from courts, government agencies, or law enforcement
To protect the rights, property, and safety of our company, customers, and the public

3.6 Business Operations

To manage our internal operations, accounting, and record-keeping
To evaluate and improve our food products and customer service
To conduct market research and business analysis
To facilitate potential mergers, acquisitions, or business restructuring

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve relevant content and advertisements. Cookies are small text files stored on your device when you visit our website.

4.1 Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly (e.g., session management, shopping cart functionality)
Performance and Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
Functionality Cookies: Remember your preferences such as language, location, and saved items
Marketing and Advertising Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Social Media Cookies: Enable sharing content on social media platforms

4.2 Managing Your Cookie Preferences

You can manage or disable cookies through your browser settings. Most browsers allow you to refuse all cookies or to receive a notification before a cookie is set. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy available on our website.

For California residents, please note that certain uses of cookies for advertising purposes may constitute a "sale" or "sharing" of personal information under the CCPA/CPRA. You have the right to opt out of such activities — see Section 9 for more information on your rights.

5. Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your information in the following circumstances:

5.1 Service Providers and Business Partners

We work with trusted third-party service providers who assist us in operating our business and delivering our services. These parties are only provided with the data necessary to perform their specific functions and are contractually obligated to protect your information. Service providers may include:

Payment processors (e.g., Stripe, Square, PayPal)
Food delivery and logistics partners
Email and SMS marketing platforms
Web hosting and cloud infrastructure providers
Analytics and data intelligence platforms (e.g., Google Analytics)
Customer relationship management (CRM) software providers
Fraud detection and security services
Customer support software providers

5.2 Legal Requirements and Law Enforcement

We may disclose your personal information when we are legally required to do so, including:

In response to a valid subpoena, court order, or legal process
To comply with requests from governmental or regulatory authorities
To enforce our Terms of Service or protect our legal rights
To prevent or investigate suspected illegal activity, fraud, or threats to public safety
To protect the vital interests of our users or other individuals

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring entity or successor company as part of that transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs and your rights under this Privacy Policy are materially affected.

5.4 Advertising and Analytics Partners

We may share aggregated, de-identified, or anonymized data with advertising networks, social media platforms, and analytics providers for the purpose of delivering targeted advertisements and measuring campaign performance. This data does not directly identify you as an individual. To the extent that such sharing constitutes a "sale" or "sharing" under the CCPA/CPRA, California residents have the right to opt out.

5.5 With Your Consent

We may share your personal information with other third parties when you have given us your explicit consent to do so, such as when you participate in co-branded promotions or integration features with partner services.

6. Data Security

We take the security of your personal information seriously and have implemented a range of technical, administrative, and physical safeguards designed to protect your data from unauthorized access, disclosure, alteration, or destruction.

6.1 Security Measures

Our security measures include, but are not limited to:

Encryption: We use Secure Socket Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our servers
Access Controls: We restrict access to personal data to authorized employees and contractors who have a legitimate business need to access it
Password Protection: User account passwords are stored using industry-standard hashing algorithms
Secure Payment Processing: All payment transactions are processed through PCI-DSS compliant payment processors
Regular Security Audits: We conduct periodic reviews and assessments of our security practices and systems
Firewall Protection: We use firewalls and intrusion detection systems to protect our servers
Employee Training: Our staff members are trained on data protection and privacy best practices

6.2 Data Breach Response

In the unlikely event of a data security breach that compromises your personal information, we will notify affected individuals and relevant regulatory authorities in accordance with applicable law. Notification will be provided within the timeframes required by applicable state and federal law, including any applicable state data breach notification statutes.

While we take every reasonable precaution to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.

7. Data Retention

We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, resolve disputes, and enforce our agreements. The specific retention periods we apply include:

Data Category	Retention Period
Account and registration information	Duration of account plus 3 years after account closure
Order and transaction records	7 years (for tax and accounting purposes)
Customer support communications	3 years from date of last interaction
Marketing preferences and consent records	Until you opt out, plus 5 years
Website usage and analytics data	26 months (Google Analytics default)
Payment transaction records	7 years (financial compliance)
Fraud and security incident records	5 years
Cookie and tracking data	As set by individual cookies (see Cookie Policy)

When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data deletion procedures.

8. Children's Privacy

Our website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13, and we do not knowingly market to children.

We comply with the Children's Online Privacy Protection Act (COPPA), which restricts the online collection of personal information from children under the age of 13 without verifiable parental consent. If you are under 13 years of age, please do not use our website or provide any personal information to us.

If you are a parent or guardian and you believe that your child under 13 has provided us with personal information without your consent, please contact us immediately at [email protected]. We will take prompt steps to delete such information from our systems upon verification.

For users between the ages of 13 and 17, we recommend that a parent or guardian review this Privacy Policy and supervise any use of our website. We do not knowingly collect personal information from minors for marketing or advertising purposes.

9. Your Privacy Rights

Depending on your state of residence, you may have certain rights with respect to your personal information under applicable privacy laws, including the CCPA/CPRA and other state privacy statutes. We are committed to honoring these rights.

9.1 Right to Know and Access

You have the right to request that we disclose the following information about our data practices over the past 12 months:

The categories and specific pieces of personal information we have collected about you
The categories of sources from which your personal information was collected
The business or commercial purposes for which the information was collected
The categories of third parties with whom we share your personal information

9.2 Right to Deletion

You have the right to request the deletion of personal information we have collected about you, subject to certain exceptions. We may retain information where we are legally obligated to do so or where the information is necessary for legitimate business purposes such as completing transactions, detecting security incidents, or complying with legal obligations.

9.3 Right to Correction

You have the right to request that we correct inaccurate personal information that we hold about you. Once we receive your request, we will use commercially reasonable efforts to correct the information as directed.

9.4 Right to Data Portability

You have the right to receive a copy of certain personal information we hold about you in a portable, structured, and commonly used format, to the extent technically feasible.

9.5 Right to Opt Out of Sale or Sharing

Under the CCPA/CPRA, California residents have the right to opt out of the "sale" or "sharing" of their personal information with third parties. If you are a California resident and wish to exercise this right, you may do so by:

Clicking the "Do Not Sell or Share My Personal Information" link on our website
Emailing us at [email protected] with the subject line "CCPA Opt-Out Request"

9.6 Right to Limit Use of Sensitive Personal Information

Under the CPRA, California residents have the right to limit the use and disclosure of sensitive personal information (such as precise geolocation data, account credentials, or health-related information) to purposes strictly necessary for providing our services.

9.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge different prices, provide a different level of service quality, or suggest that you will receive a different treatment for exercising your privacy rights.

9.8 How to Submit a Privacy Rights Request

To exercise any of the rights listed above, please contact us using one of the following methods:

Email: [email protected] with the subject line "Privacy Rights Request"
Website: pizz-mod.rest (through our contact form)

We will acknowledge your request within 10 business days and fulfill your request within 45 calendar days. In certain circumstances, we may extend this period by an additional 45 days, in which case we will notify you of the extension. We may need to verify your identity before processing certain requests.

9.9 Authorized Agents

California residents may designate an authorized agent to submit privacy rights requests on their behalf. The authorized agent must provide written proof of authorization, and we may require direct verification from you to confirm the request.

10. International Data Transfers

Mod Pizza is headquartered and operates primarily within the United States. Our website, servers, and data systems are located in the United States. If you are accessing our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

The data protection laws in the United States and other countries may differ from those in your home country. By using our website and providing us with your personal information, you consent to the transfer of your data to the United States and other countries as described in this Privacy Policy.

We take appropriate contractual and technical safeguards to ensure that international transfers of personal data comply with applicable legal requirements, including the use of standard contractual clauses or other approved transfer mechanisms where required.

11. Third-Party Links and Websites

Our website may contain links to third-party websites, social media platforms, or online services that are not operated by Mod Pizza. These links are provided for your convenience and informational purposes only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly recommend that you review the privacy policy of every website you visit. Our Privacy Policy does not apply to third-party websites, and we are not responsible for how those websites collect, use, or share your personal information.

12. Do Not Track Signals

Some web browsers offer a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to DNT signals. However, you can use the cookie management options described in Section 4 to limit the tracking technologies we use. We will update this policy if we change our practices regarding DNT signals.

13. California-Specific Privacy Disclosures

This section applies specifically to California residents and provides additional disclosures required by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

13.1 Categories of Personal Information Collected

In the past 12 months, we have collected the following categories of personal information as defined by the CCPA:

Identifiers (name, email address, IP address, account name)
Commercial information (order history, purchase records)
Internet or other electronic network activity information (browsing history, interactions with our website)
Geolocation data (delivery address, general location based on IP)
Inferences drawn from personal information (preferences, interests, behavior patterns)
Sensitive personal information (precise geolocation, account credentials)

13.2 Categories of Sources

We collect personal information from you directly, from your devices automatically, and from third-party sources as described in Section 2.7 of this Privacy Policy.

13.3 Business Purposes for Collection

We collect personal information for the business and commercial purposes described in Section 3 of this Privacy Policy.

13.4 Categories of Third Parties with Whom We Share Information

We share personal information with service providers, analytics partners, advertising networks, and others as described in Section 5 of this Privacy Policy.

14. How to File a Complaint

If you believe that we have not adequately addressed your privacy concerns or have violated your privacy rights, you have several options for seeking further assistance and filing formal complaints.

14.1 Contact Us First

We encourage you to contact us directly first so that we can attempt to resolve your concerns promptly:

Email: [email protected]
Subject Line: Privacy Complaint
Website: pizz-mod.rest

14.2 Federal Trade Commission (FTC)

If you believe your privacy rights under federal law have been violated, you may file a complaint with the Federal Trade Commission (FTC), which is the primary federal consumer protection agency responsible for enforcing privacy and data security practices:

Website: www.ftc.gov/complaint
Phone: 1-877-FTC-HELP (1-877-382-4357)
Address: Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580

14.3 California Privacy Protection Agency (CPPA)

California residents who believe their CCPA/CPRA rights have been violated may file a complaint with the California Privacy Protection Agency (CPPA):

Website: cppa.ca.gov
Email: [email protected]

14.4 State Attorney General

You may also file a complaint with the attorney general of your state if you believe your state privacy rights have been violated. Many state attorneys general have consumer protection divisions that handle privacy-related complaints.

15. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will:

Update the "Last Updated" date at the top of this Privacy Policy
Post a prominent notice on our website homepage
Send an email notification to registered users (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms.

If any proposed change is unacceptable to you, you may close your account and discontinue using our services at any time. For questions about changes to our Privacy Policy, please contact us at [email protected].

16. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your concerns in a timely and transparent manner.

Privacy Contact Details

Company Name: Mod Pizza

Email Address: [email protected]

Website: pizz-mod.rest

Country: United States

We will use commercially reasonable efforts to respond to all privacy-related inquiries within 10 business days of receipt, and we will fully resolve all verifiable consumer requests within the timeframes required by applicable law.